OUR MISSION

Our mission is to introduce the understanding of a legendary hospitality to global tourism and to make a difference in tourism by improving the standard of superior service quality.

OUR VISION

Our vision is to ensure that Calista Luxury Resort is an international brand in terms of global tourism thanks to its understanding of a legendary hospitality.

ENVIRONMENT AND SOCIAL RESPONSIBILITY POLICY

We undertake

To ensure the protection of biodiversity and ecosystems by adopting sustainable tourism within the scope of environmental protection activities,

To support energy efficiency activities,

To minimize the pollution by determining the environmental impacts,

To support the local community and all our stakeholders in this context,

To ensure that employees have efficient working conditions in the direction of human rights and personal rights without distinction,

To carry out joint business processes with local people and businesses and to carry out social responsibility projects in order to support the economy and society,

And thus, to contribute to the country's values and development of the region.

INTEGRATED MANAGEMENT SYSTEM POLICY

We undertake

To follow the innovations in tourism in accordance with the conjunctural structure in order to make Calista Luxury Resort brand among the Anadolu brands a leading company in terms of tourism and to introduce Turkey into world tourism,

To determine goals and applicable activities with annual plans and evaluations in according to legal and other regulations and international standards we are obliged to fulfill, in line with the risks and opportunities that affect internal and external contexts of quality management, guest satisfaction, environmental management, energy efficiency, occupational health and safety, food safety,

To measure and observe process performance with specified analysis methods, and to adopt continuous improvement as management strategy,

To evaluate guest requests, suggestions and feedback meticulously and to ensure that they are effective on quality management, guest satisfaction, environmental management, energy efficiency, occupational health and safety, food safety systems, thus to give particular importance to the guest oriented service concept,

To carry out actively training activities of employees in order to ensure that service, quality, environment, food, occupational health and safety, energy efficiency, guest satisfaction standards in Calista Luxury Resort are fully implemented in all service processes and in all activities with stakeholders,

To ensure that employees have efficient working conditions in the direction of human rights and personal rights without distinction,

To ensure the safety of our employees and stakeholders by performing analyzes in the context of occupational health and safety activities and to prevent practices that threaten their health,

Within the context of food safety activities, to ensure that the processes from the purchase of raw materials to the consumption of the food produced are fully implemented within the framework of the food safety management system and to provide the development of these processes with the predictions of suppliers, institutions and guests,

To ensure the protection of biodiversity and ecosystems by adopting sustainable tourism within the scope of environmental protection activities, to support energy efficiency activities, to minimize the pollution by determining the environmental impacts, to support the local community and all our stakeholders in this context,

To carry out joint business processes with local people and businesses and to carry out social responsibility projects in order to support the economy and society, and thus, to contribute to the country's values and development of the region.